What Strategies Do You Use to Integrate New Technologies into Legacy Systems?

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    ITInsights.io

    What Strategies Do You Use to Integrate New Technologies into Legacy Systems?

    To understand how to manage the integration of new technologies into legacy systems, we asked IT professionals this question for their expert advice. From using powerful integration tools to implementing service and data layers, here are the top five strategies shared by Senior IT Systems Analysts and Software Engineers.

    • Use Powerful Integration Tools
    • Leverage iPaaS for Integration
    • Plan and Collaborate for Success
    • Strategize for Effective Integration
    • Implement Service and Data Layers

    Use Powerful Integration Tools

    There are a few tools that are very powerful and make integration possible. I have created custom stored procedures in SQL to integrate legacy software with a new web application. I've used Power Automate to automate tasks such as moving files from one system to another. PowerShell is another incredibly powerful tool to integrate between Microsoft systems. PowerShell can be used to move files from legacy file systems to SharePoint or integrate Active Directory with Azure or Office 365, or even perform other automated tasks. Lastly, I've created my own custom web applications to integrate two systems together, using ASP.NET MVC.

    Jason ZiarkoSenior IT Systems Analyst

    Leverage iPaaS for Integration

    An iPaaS, or Integration Platform as a Service, can be strategic in these situations. For the use case of integrating new and legacy technologies, it's important to identify iPaaS solutions that have a large library of pre-built connectors into new cloud-based technologies, can support older technologies like B2B/EDI-based integrations, and can be deployed in hybrid environments.

    Plan and Collaborate for Success

    Integrating new technologies into legacy systems is challenging but crucial for maintaining business continuity and fostering innovation. Successful integration requires strategic planning, robust testing, and collaboration.

    First, a comprehensive assessment of the legacy systems and the new one is necessary. Understanding the current infrastructure, including bottlenecks and limitations, is vital. This involves audits and talks with teams who rely on these systems. Their insights often highlight workflows or data dependencies that should be noted. For example, when implementing a CRM, it’s crucial to map out how customer data flows through the legacy system and how the new system will interact with this data.

    A phased implementation strategy is often the most effective approach. Instead of attempting a full-scale deployment at once, a modular integration allows for controlled testing. Start with non-critical functions or specific departments to identify and address issues before impacting the entire organization. For example, you might integrate the CRM’s contact-management features with the existing database before moving on to more complex functions like automated marketing or customer support.

    Data migration is another critical aspect. It’s vital to ensure that data transferred from the legacy system to the new one is accurate, complete, and secure. Data cleansing before migration helps eliminate outdated and redundant information. Implementing data-validation checks throughout the migration process prevents discrepancies due to differences in data formats or structures between the old and new systems.

    Throughout the integration, close collaboration with IT, vendors, and end-users is essential. Open communication ensures prompt identification and resolution of any issues. This collaborative approach also helps gain user buy-in, as those who will be using the new system are more likely to embrace the change if they are involved in the process.

    Ongoing support and training are critical. Even after a successful integration, continuous support is necessary to address post-deployment issues and ensure users are comfortable. Offering training sessions and creating comprehensive documentation greatly aid in the transition.

    Integrating a new system into legacy systems requires careful planning, phased implementation, meticulous data migration, and close collaboration. This approach ensures a smooth transition that enhances business operations without disrupting existing workflows.

    Calan Smidt
    Calan SmidtData Systems Strategist, Strategic America

    Strategize for Effective Integration

    It’s complex but necessary to integrate new tech into aging systems for modern capabilities while retaining reliable infrastructure.

    Assessment and Planning:

    System Assessment: Evaluate legacy architecture, data formats, and integrations; create documentation.

    Integration Goals: Align with business objectives and assess risks.

    Integration Methodology:

    Middleware Solutions: Use ESB for scalable integrations and API gateways for real-time data exchange.

    Direct Methods: P2P for simple cases; APIs (REST, SOAP) for secure data transfer.

    Automation Tools: RPA for automating tasks; IPaaS for comprehensive integration and maintenance.

    Implementation and Testing:

    Incremental Integration: Phased implementation and pilot testing to minimize disruption.

    Performance Optimization: Monitor performance and standardize legacy data.

    Training and Support:

    Employee Training: Conduct training sessions and maintain documentation.

    Ongoing Maintenance: Regular updates and support to ensure system reliability.

    Benefits:

    Streamlined processes, improved efficiency, and cost savings.

    Enhanced user experience and decision-making with modern features.

    Challenges:

    Finding experts in outdated technologies.

    Managing security risks and complex, time-consuming implementation.

    Conclusion:

    Effective strategies enable integrating new tech into legacy systems without compromising reliability.

    Supratim Sircar
    Supratim SircarSoftware Engineer, Cisco

    Implement Service and Data Layers

    As the CEO of Tech Advisors, I’ve encountered many challenges in integrating new technologies into legacy systems. One common approach we've taken is adding a service layer on top of the existing system. This strategy allows us to transform data from legacy applications before it reaches the new system, ensuring compatibility. I've found this particularly effective when working with older financial software that needs to communicate with newer, cloud-based systems. The service layer acts as a bridge, making the transition smoother and less disruptive to daily operations.

    In other situations, we’ve implemented a data access layer (DAL), which involves creating a new database architecture while maintaining the legacy data. I recall a project where we had to upgrade a client’s outdated inventory-management system. Instead of overhauling the entire system, we replicated the data in a new architecture, which made it easier to transfer and use in the modern systems. This approach was not only cost-effective but also allowed the client to keep using their existing processes with improved efficiency.

    For long-term flexibility, APIs have been our go-to solution. An API allows legacy systems to integrate seamlessly with new services, giving businesses the agility to adapt as their needs change. I remember working with a client who planned to integrate several new services over a few years. We built a custom API that made the legacy system’s data accessible and compatible with each new service. The API provided the client with the flexibility to expand and integrate additional technologies without having to overhaul their entire system each time. This approach saved time and resources, and the client was able to grow without unnecessary complications.